FAQS

HOW IS ACUHEALTH DIFFERENT FROM OTHER CLINICS?

Our practitioners have over 30 years of combined experience in our field. We are passionate about the health of our community and are honored to provide consistent health care to the Finger Lakes Region. AcuHealth is committed to continually educating staff, our clients and other healthcare professionals on the many benefits of acupuncture, herbal medicine, and chiropractic care. We also take insurance because we believe that acupuncture should be accessible and affordable to those who need it.

WHO CAN BENEFIT FROM CARE AT ACUHEALTH?

Anyone looking to improve their quality of life can benefit from the services we offer at our clinic.

Below is a list of conditions we commonly treat but are not limited to:

Pain

Sports injuries
Muscle pain
Back, neck and shoulder pain
Leg, ankle and foot pain
Arm, wrist and hand pain
Knee pain
Hip pain
Carpal tunnel syndrome
Tennis Elbow
Repetitive strain injuries
Jaw pain (TMJ)
Dental pain
Sciatica
Arthritis
Tendonitis
Myofascial pain syndrome
Headaches and migraines
Postoperative pain

Respiratory Complaints

Sinusitis
Allergies
Asthma
Rashes and other Skin Conditions

Digestive Issues & Nausea

Heartburn, Acid Reflux
Irritable Bowel Syndrome (IBS)
Chronic indigestion
Chronic loose stools or constipation
Peptic ulcer
Acute and chronic gastritis
Morning sickness
Nausea and vomiting

Mental and Emotional Wellbeing

Stress
Anxiety
Insomnia
Depression
Sleep Disorders

Reproductive Issues

Infertility
Increased efficacy of In Vitro Fertilization (IVF)
Painful or Irregular Periods
Low Sperm Count or Moltility

WHAT INSURANCES DO YOU ACCEPT?

We are in-network providers with:

Excellus/Blue Cross/Blue Shield
MVP
Lifecare
Lifetime Benefit Solutions
United Health Care
VA and Federal Plans
And more!

For more specific insurance benefit information, our office manager would be happy to assist you. We find that most plans cover 10-12 visits per year and are subject to your specialist co-pay amount or a percent based co-insurance.

Do you have a No Fault case? Call to see how we can help.

WHAT CAN I EXPECT DURING MY FIRST TREATMENT?

Your comfort is our priority. When your first appointment is confirmed you will be emailed a link to complete your health history form. Together we will review this form, as it asks questions about your current state of health, past illnesses, and family history. These questions are important as we navigate your treatment plan. Your current symptoms may not seem related to past health issues, but our bodies are complex landscapes and everything that happens to them leaves its mark. We value your story and encourage you to ask any questions you may have at any point throughout the intake or treatment. This helps us work together towards a treatment plan to meet your healthcare goals.

Once a care plan is established, the treatment portion of your session will begin. We will make sure you are in a comfortable position before any modalities are administered.

If you are receiving acupuncture, the points chosen will depend on your condition. You can expect approximately 10-15 needles. Once the needles are inserted, you are left to lie comfortably for 15-30 minutes with the needles in place. Your practitioner will check on you during treatment to insure continued comfort. Many people find acupuncture deeply relaxing, and it is not uncommon for patients to fall asleep during this time.

An initial acupuncture consult and treatment lasts approximately 60-90 minutes. An initial chiropractic consult and treatment lasts 30-60 minutes. Herbal consults last about 30 minutes.

Before leaving the office your practitioner will discuss any recommendations they have following your treatment and the care plan moving forward regarding frequency of visits, diet and lifestyle.

Do you still have a question for us? Call us anytime during our office hours or visit our Services Page for more information.